1. Overview
These Terms of Service (“Terms”) govern your use of the Cyber Security LLC (“we”, “us”, or “our”) website and any services we provide, including penetration testing, compliance advisory, managed SOC, and incident response engagements.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.
These Terms were last updated on June 1, 2026.
2. Our Services
Our security consultants provides cybersecurity consulting services, including but not limited to penetration testing, compliance readiness programs (SOC 2, HIPAA, PCI DSS, ISO 27001, CMMC), managed security operations, incident response, cloud security review, and vCISO advisory. Specific deliverables, timelines, and scope for any engagement are defined in a separate signed statement of work (“SOW”).
3. Engagement Terms
All client engagements are governed by a signed SOW or master services agreement, which takes precedence over these Terms in the event of a conflict. Engagement scope, deliverables, and acceptance criteria are defined per project and may not be modified except by written agreement of both parties.
4. Client Responsibilities
Clients are responsible for providing accurate information about their environment, granting necessary access and authorizations for testing engagements, and obtaining any third-party consents required before we begin work (e.g. authorization to test infrastructure hosted by a third party).
5. Fees and Payment
Fees for services are set out in the applicable SOW or proposal. Unless otherwise agreed, invoices are due within 30 days of receipt. Late payments may be subject to a service suspension until the account is brought current.
6. Confidentiality
We treat all client information, findings, and engagement data as strictly confidential, governed by mutual non-disclosure obligations. We do not disclose client identities, findings, or engagement details without written consent, except as required by law.
7. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including loss of profits or data, except where such limitation is prohibited by law.
8. Intellectual Property
Deliverables produced specifically for a client (such as assessment reports) are owned by the client upon full payment. Our underlying methodologies, tools, templates, and pre-existing materials remain our intellectual property and are licensed, not transferred, for the client’s internal use.
9. Termination
Either party may terminate an active engagement in accordance with the terms specified in the applicable SOW. Fees for work performed up to the termination date remain payable.
10. Governing Law
These Terms are governed by the laws of the District of Columbia, without regard to conflict-of-law principles. Any disputes will be resolved in the courts located in Washington, D.C.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, contact us at info@cybermail.com or by mail at 1200 K Street NW, Suite 900, Washington, D.C. 20005.