Managed SOC
24/7 Security Operations Center coverage with AI-enhanced SIEM monitoring, alert triage, and escalation handled by analysts who already know your environment.
Understanding This Service
What It Is
A fully managed Security Operations Center providing 24/7 SIEM monitoring, AI-enhanced alert triage, and escalation handled by analysts who know your environment, not a rotating queue of strangers.
Who It's For
Organizations that need round-the-clock security monitoring without building and staffing an in-house SOC, or teams looking to offload alert fatigue from an already stretched IT or security function.
When It's Needed
When your team can't sustain 24/7 monitoring on its own, after an incident exposed gaps in alert coverage, or as the foundation of an outsourced security operations function.
Why Clients Request This Service
No 24/7 Monitoring Coverage
Alert Fatigue & Missed Threats
Difficulty Staffing a SOC
Slow Detection & Escalation Times
Scope of Testing
Scope is tailored per environment, but most engagements draw from the following.
24/7 Monitoring
Round-the-clock SIEM monitoring across your environment.
AI-Enhanced Triage
Machine-assisted analysis to surface real threats faster and reduce noise.
Alert Escalation
Clear escalation paths handled by analysts familiar with your environment.
Threat Detection
Continuous correlation of log and event data to identify malicious activity.
Reporting
Recurring reports on alert volume, escalations, and resolved incidents.
How We Run This Engagement
Onboarding
SIEM integration, log source review, and escalation path setup.
Monitoring
Continuous, round-the-clock monitoring across your environment.
Triage
AI-enhanced and analyst-led review to confirm real threats.
Escalation
Confirmed incidents escalated to your team with clear context.
Ongoing Tuning
Continuous refinement of detection rules as your environment evolves.
What You Walk Away With
24/7 SOC Coverage
Continuous monitoring and triage across your entire environment.
Escalation Reports
Clear, contextualized escalations for confirmed incidents.
Recurring Reports
Regular summaries of alert volume, trends, and resolved incidents.
Detection Tuning
Ongoing adjustment of detection rules to reduce noise and false positives.
Analyst Continuity
A consistent analyst team that builds familiarity with your environment.
Compliance-Ready Documentation
Monitoring records mapped to relevant framework requirements.
This service commonly supports requirements under:
What Makes Our Testing Different
Questions About Managed SOC
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